CustomGPT vs. SiteGPT
The best way to compare CustomGPT vs. SiteGPT: features, plans, pricing, training, installation, and more.
SiteGPT and CustomGPT both support websites, files, sitemaps, text, YouTube, cloud-source connectors, APIs, analytics, citations, lead capture, multiple models, and branded widgets. SiteGPT's self-serve plans run from $59 to $429 and include one to three agents with model-dependent message quotas. CustomGPT's run from $99 to $499 and include 10 to 25 agents with query and knowledge limits. SiteGPT emphasizes customer support and human takeover; CustomGPT emphasizes larger multi-agent knowledge deployments.
CustomGPT
Create enterprise knowledge agents from websites, documents, media, and connected sources, with APIs, citations, analytics, and branded deployment.
SiteGPT
Build a customer-support agent from websites, files, text, YouTube, and connected sources, with integrations, analytics, leads, and human support.
Pricing | |
|---|---|
CustomGPT - Pricing | SiteGPT - Pricing |
Standard$99/mo 10 agents, 1,000 queries/mo Premium$499/mo 25 agents, 5,000 queries/mo EnterpriseCustom Custom number of agents and queries | Starter$59/mo 1 agent, 400–4,000 messages/mo Growth$129/mo 2 agents, 1,000–10,000 messages/mo Scale$429/mo 3 agents, 4,000–40,000 messages/mo EnterpriseCustom Custom agent and message limits |
Training | |
CustomGPT - Training | SiteGPT - Training |
✓ Files | ✓ Files |
✓ Website URLs | ✓ Website URLs |
✓ Interact with 5000+ services | ✓ Interact with 5000+ services |
? Interact with APIs | ? Interact with APIs |
✗ Integrate with e-commerce | ? Integrate with e-commerce |
✓ Sitemap | ✓ Sitemap |
✓ Simple text | ✓ Simple text |
✓ Youtube video | ✓ Youtube video |
Features | |
CustomGPT - Features | SiteGPT - Features |
✓ Conversation History | ✓ Conversation History |
✓ Smart Prompts | ✓ Smart Prompts |
✓ Multilingual | ✓ Multilingual |
✓ Model Switching | ✓ Model Switching |
✓ Analytics | ✓ Analytics |
✓ Capture Leads | ✓ Capture Leads |
✗ Human Handover | ✓ Human Handover |
✓ Human Escalation | ✓ Human Escalation |
✓ Manual Resync | ✓ Manual Resync |
✓ Auto Resync | ✓ Auto Resync |
✓ Show Sources | ✓ Show Sources |
✓ Alternative LLMs | ✗ Alternative LLMs |
✓ Fine-Tuning | ✓ Fine-Tuning |
✗ Use own OpenAI or OpenRouter API key | ✗ Use own OpenAI or OpenRouter API key |
Installation | |
CustomGPT - Installation | SiteGPT - Installation |
✓ Website widget | ✓ Website widget |
✓ Embed (iFrame) | ✓ Embed (iFrame) |
✓ Share link | ✓ Share link |
✓ Agent API | ✓ Agent API |
✓ Agent For Slack | ✓ Agent For Slack |
? Agent For Telegram | ✗ Agent For Telegram |
✓ Agent For Whatsapp | ✗ Agent For Whatsapp |
Customization | |
CustomGPT - Customization | SiteGPT - Customization |
✓ Brand colors | ✓ Brand colors |
✓ Welcome message | ✓ Welcome message |
✓ Message input placeholder | ✓ Message input placeholder |
✓ Bubble text | ✓ Bubble text |
✓ Launcher icon | ✓ Launcher icon |
✓ Remove branding | ✓ Remove branding |
✗ Custom domain | ? Custom domain |
Agency Operations | |
CustomGPT - Agency Operations | SiteGPT - Agency Operations |
? Manage multiple client agents | ? Manage multiple client agents |
? White-label client portal | ? White-label client portal |
? Role-based client access | ? Role-based client access |
? Client dashboard on your domain | ? Client dashboard on your domain |
? Apply branding across agents | ? Apply branding across agents |
Summary | |
| SiteGPT is optimized for customer support and live escalation; CustomGPT includes more agents and larger enterprise knowledge capacity. | |
Compare alternatives | |
CustomGPT - Compare alternatives | SiteGPT - Compare alternatives |