White-label settings replace Chatwith branding in the client dashboard and on custom domains. Branding can now be copied across all agents you own in one save flow.
Configure dashboard branding
- Open Settings → White Label for an agent you own.
- Add a logo, favicon, brand name, and accent color.
- Optionally add a custom subdomain and create the displayed CNAME record pointing to
cname.chatwith.tools.
- Save changes. If you own more than one agent, choose Only this agent or Apply to all.
What Apply to all copies
- Custom domain
- Dashboard logo and favicon
- Brand name
- Accent color
Portal IDs, allowed-domain lists, and custom JavaScript stay specific to each agent and are not copied.
Who sees the branding
Guests invited to an agent and users visiting through a custom domain see the white-labeled dashboard. Dashboard branding is separate from the agent widget appearance under Appearance.
Use a custom domain
Create the CNAME record shown in the form, wait for DNS to propagate, and use your domain’s /sign-in URL for client access. Clients must use the custom domain to receive the fully white-labeled sign-in and dashboard experience.
Multiple agents for one client
- Assign the same custom domain and dashboard branding to the client’s agents.
- Invite the client as a guest to each agent.
- Share the custom-domain sign-in URL. After signing in, they can switch among the agents they can access.
Plan availability
Custom domains and white-label dashboard branding require a plan with white-label permissions. Controls remain visible but disabled when the current plan does not include them.