The Email channel gives your agent an address. Anyone who emails it receives an automatic AI reply, and the conversation appears in Chatwith.
Start with the default address
- Open Installation → Apps and choose Manage on Email.
- Copy the generated @chatwith.tools address.
- Send a test email and confirm the reply and conversation appear correctly.
- Share the address directly, or forward an existing inbox to it.
Use your own domain
- Enter the domain and select Add domain.
- Add the generated DNS records at your DNS provider.
- Return to Chatwith and select Verify. DNS changes often apply in minutes but can take up to 24 hours.
- After verification, create addresses such as support@yourdomain.com.
Forward an existing inbox
Follow the forwarding instructions shown in the Email setup dialog. Your mail provider may send a verification message before activating forwarding.
Email is a beta channel and is available only on plans that include email integration. Do not remove the generated DNS records while a custom-domain address is active.